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How long does shipping take?

Orders are processed within 1–2 business days. Standard UK delivery takes 3–5 business days. International takes 3-17 business days

Where do you ship to?

We currently ship across the United Kingdom. International shipping will be available soon – stay tuned!

How much does shipping cost?

We offer free shipping on orders over £50. For smaller orders, a standard shipping fee will be calculated at checkout.

What is your return policy?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Items must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How do I return or exchange an item?

Simply email us at power.sportxstore@net-shopping.com with your order number and reason for return. We'll guide you through the process.

What kind of products do you sell?

We sell gym gear, fitness kits, outdoor survival kits, and tactical training equipment – all designed for performance, portability, and durability.

Are your survival kits safe for travel?

Most items are travel-friendly, but certain tools (like knives or fire starters) may not be allowed in carry-on luggage. Please check airline policies.

How do I track my order?

Once your order ships, you’ll receive a tracking number via email. You can also track it from the “Track Order” section on our website.

Who do I contact for support?

You can reach our team at power.sportxstore@net-shopping.com or through the contact form on our website. We respond within 24 hours (Mon–Fri).

Couldn’t find your answers?

We are here to help you. If you couldn’t find the information you were looking for, please reach out to us directly. Our team is eager to assist you.